A Message to Our Customers & Partners from Qubole CEO Ashish Thusoo

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April 1, 2020 by Updated July 29th, 2020

To our valued customers and partners,

I hope all of you, your colleagues, families and friends are safe and healthy and practicing social distancing in the global fight against the COVID-19 pandemic. This pandemic has been an unprecedented public health risk on a global scale. In addition, it has also led to a severe economic impact in many industries.

I am reaching out to you to confirm Qubole’s solid commitment and strong support we will provide you during these trying times. The entire Qubole team is committed to helping you get through this pandemic with as much ease and comfort as possible.

As a company, we have adjusted to the new reality and the needs of our customers and our partners. All of our customer success and support teams are relying heavily on the use of video conferencing and online tools to continue to support the needs of our clients. For clients who are looking for cost savings and ways to optimize their data lake initiatives, our solutions experts are on standby and always ready to help you drive savings.

During these times, data analysis becomes even more important for decision making. Our engineering and operations teams are focused on making sure that the platform is available and reliable to support your needs. We realize that for many of our clients these are uncertain times, and we are taking every step available to support our customers and partners. As always, you can continue to rely on Qubole for guidance, technology and people.

I am confident that our partnership will be stronger, and we will together come out of this period of global health and economic turmoil better than ever.

Thank you for being a loyal customer. We are privileged to serve you and your community and look forward to seeing you soon.

Please take care of yourselves and your loved ones.

Thanks,

Ashish

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