Customer 360° Analysis
It’s crucial to have a 360 degree view of your customers in today’s environment. You have more data about your customers than ever before and the volume, variety, and velocity of that data are growing at rapid speeds. The challenge is making sense of that data and capitalizing on key insights.
With the help of Qubole’s autonomous big data platform, you can use data sources like social media, mobile data, click stream data or purchase history to gain a 360-degree view of your customer. This will help answer important questions, such as:
- What customers are saying about your company
- How customers interact with you
- How well you serve customers
- How to improve every interaction
Autonomous Data Platform
Qubole’s Autonomous Data Platform self-manages and self-optimizes by sending Alerts, Insights and Recommendations (AIR) and allows your data team to set specific data policies and preferences via Cloud Agents. This means you can spend your time on what matters – understanding your customers.
Built for Everyone Who Uses Data
Not just for Data Science, Qubole allows your business teams to understand behavioral shifts by interacting and analyzing customer data.