Cookie Policy

Effective Date: 25 May 2018

Qubole uses cookies on www.qubole.com and other websites we operate (‘Websites’), to identify the users of our websites, to remember user preferences as well as to ensure that the users of our Websites get the best possible experience.

Cookies are also used on the Qubole Data Service (QDS) for user authentication and session management, to enable end user support and to improve the product’s features and performance.

This policy provides detailed information about how and when we use cookies on our website and within QDS.

What is a cookie?

Cookies are small text files sent by us to your computer, which enables Qubole features and functionality.  Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire. When you use Qubole’s service, we and our partners may send one or more such cookies to your computer and store them in your web browser.

What type of Cookies do we use on Qubole Website and QDS?

Some cookies are associated with your account and personal information in order to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.

Cookies can be used to recognize you when you visit a Site or use our Services, remember your preferences, and give you a personalized experience that’s consistent with your desired settings.

Here are categories of cookies that Qubole leverages to support its website and QDS services:

Categories of UseDescription
Authentication and Security
  • Tracks user sign-in
  • To keep track of user sessions
  • Preserve user session state across page requests.
  • To identify trusted web traffic.
Performance and Analytics
  • To calculate the number of visitors and sessions.
  • To generate statistical data on how the visitor uses the website.
  • To deliver consistent user experience across page loads
  • To identify the most clicked and viewed points of a website page and create heat maps.
Marketing
  • To help deliver marketing campaigns and track their performance.
  • To track which advertisements and campaigns are best at driving customer activity and customer conversion.
  • To link visitor behavior to the recipient of an email marketing campaign and track prospects and customer site views.
Preferences, features, and services
  • To set language and communications preferences.
  • Provide custom product details and information
  • Provide support services and in application notifications.
Service Monitoring and analytics
  • To monitor session counts.
  • To view site usage recording
  • To analyze UI usage patterns through heat map

We may also implement third party content that allows the third-party content provider to read and write cookies to your browser in connection with your viewing of the third-party content on the Service or may otherwise allow such third party to collect information about you. This information is collected directly by the third party, and Qubole does not participate in that data transmission.

If you are an end user of the QDS Services, we will be acting as processor to the customer (you or your employer) who has signed-up to use our service.  The cookies that we use on QDS are required to operate and provide support to the service. The legal basis for using the data collected from these cookies is for our legitimate interest in monitoring, supporting, securing and improving the Service provided to you and/or your employer.

How can you change your cookie settings?

Most browsers allow you to manage cookie settings. These settings can usually be found in the ‘Settings’, ‘Options’ or ‘Preferences’ menu of your browser.  Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

Advice on how to do this for some of the Internet browsers are provided below.

For other browsers, please consult the documentation that your browser manufacturer provides.

You can opt out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance (http://youradchoices.com) or the European Digital Advertising Alliance (http://www.youronlinechoices.eu). Please note you will continue to receive generic ads.

To opt out of being tracked by Google Analytics across all websites you can download the Google Analytics Opt-Out Browser Addon from: http://tools.google.com/dlpage/gaoptout.

Further Information

To find out more about cookies and how to manage and delete them, visit https://www.aboutcookies.org or https://www.allaboutcookies.org.

To know more about how Qubole uses cookies, please write to us at [email protected].